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Stamina Products Inc. warrants our products to be free from defects in materials and workmanship at the time of the original purchase from an authorized retailer. In the event that a product becomes defective, please contact us by phone at 1-800-375-7520 or send written notification to the address listed on the Contact Us page of this website.
If the defect is under the limited warranty, you may be requested to return the product or part to us for repair or replacement. Stamina Products Inc. reserves the right to require the customer to pay for the return shipping of the item.
Warranty information on a specific product can be found toward the back of the Owners Manual or you can call us at 1-800-375-7520. The warranty will not apply to any product that has been subject to commercial use, abuse, misuse, or any type of modification by the consumer.
To confirm your rights as described in the warranty statement, be sure to complete the Product Registration Card and mail it to us promptly! Or register on-line here.
Note: Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion on limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
If you purchased a Stamina Products item from an authorized retailer other than staminaproducts.com, please contact that retailer for their return instructions. If you purchased a Stamina item and need assembly assistance or assistance with a missing or damaged part, please contact us via email or phone and we can help.
If you are unhappy for any reason with an item purchased from staminaproducts.com, you can return it within 30 days of delivery.
To return an item purchased on the staminaproducts.com website, contact us first for return shipping instructions at [email protected] or at 1-800-375-7520 during office hours.
Toll free phone : 1-800-375-7520
Email : [email protected]
Office Hours : Monday - Thursday 8 a.m. until 5 p.m. CST Friday 8 a.m. until 3 p.m. CST
Our products are for consumer use only. The 30 day return policy does not apply for products used in a commercial setting. Commercial use includes athletic clubs, health clubs, spas, gyms, and all other public or semi-public facilities whether or not the product's use is in furtherance of a profit making enterprise, and all other use which is not for personal purposes.
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